CRA Business Mail is Going Digital

Starting Spring 2025, the Canada Revenue Agency (CRA) will transition most business correspondence to digital delivery. Notices and updates will be available exclusively through My Business Account.

Who Will Be Affected?
✅All businesses with a Business Number.
✅Businesses already registered for My Business Account.
✅Businesses utilizing representatives via Represent a Client.
✅New business number and program account registrations.

How to Prepare:
🚨 Register or Update Your My Business Account: Ensure your business is registered and all information, including contact details, is up to date.
🚨Add a Valid Email Address: Provide a current email address in My Business Account to receive timely notifications. You can list up to three email addresses per program account, including those of authorized representatives.
🚨Prefer Paper Mail? If you wish to continue receiving paper correspondence, submit Form RC681 – Request to Activate Paper Mail for Business to the CRA, either by mail or through My Business Account, starting May 2025.

This transition emphasizes the need for businesses to stay proactive in managing their CRA correspondence. As trusted advisors, we encourage our clients to take the necessary steps now to avoid disruptions later. If you need assistance navigating these changes, our team is here to help.